Warranty claim administration is a highly technical process that drives significant cash flow for the dealership.
Warranty is the largest customer of the Service Department. It is the only one that dictates the reimbursement process and value back to the dealership. As a result, the cash flow and profitability of the Service Department is highly vulnerable.
Our goal
Maximize warranty reimbursement, through timely and accurate claim management and process improvement; and financial security, through compliance with all claim filing and audit policies.
Our Mission
Give dealerships the tools they need to better document warranty repairs to recover every dollar they deserve.
Our Process
Review documentation to assess compliance with manufacturer audit requirements.
Utilize technology to ensure nothing is missed.
Conduct claim analysis to identify opportunities for improvement.
File claims timely to get recovery sooner.
Maximum reimbursement for hours worked.
Develop a partnership driven process that will strengthen your entire service department.
“A strong dealership has more opportunities – for customer sales, customer satisfaction, employee retention, and more. That strength is built on sustainable cashflow and profit. We want to partner with you to build the strongest dealership possible.”